How to Whitelist our Email Address

How to whitelist an email address with Gmail

Sign in to your account at Gmail.com and do the following.

Add our address to your contacts

Add our email address office@tcs.k9u7cb0xs2-pxr4krqoq3gn.p.runcloud.link to your Gmail Contacts.
Google will usually deliver email from addresses that are in your Contacts.

Mark messages as ‘Not spam’

If Gmail has marked our emails as spam, tell Gmail the emails are not spam.

  1. In Gmail, navigate to the spam folder.
  2. Search for our emails (from office@tcs.k9u7cb0xs2-pxr4krqoq3gn.p.runcloud.link)
  3. Select all the emails shown.
  4. Click More and then Not spam.

Create a filter for the address

Create a filter to tell Google to whitelist email from our domain name.

  1. Click the cog icon in the top-right corner, and then Settings
  2. Click on Filters and then Create a new filter
  3. enter “office@tcs.k9u7cb0xs2-pxr4krqoq3gn.p.runcloud.link” in the From field
  4. Click Create filter with this search
  5. In the box headed When a message arrives that matches this search select Never send it to spam
  6. Click the Create filter button

See also Google’s help on Legitimate mail is marked as spam.

How to whitelist an email address with Outlook.com

For Outlook.com, Windows Live Mail, Hotmail and MSN Mail, sign in to your account at Outlook.com and do the following.

Add our address to your contacts

Add our email address (office@tcs.k9u7cb0xs2-pxr4krqoq3gn.p.runcloud.link) to your Outlook.com Contacts. Outlook.com will usually deliver email from addresses that are in your Contacts.

Add the address to your safe senders

  1. Click the cog icon in the top-right corner and then More mail settings
  2. Select Safe and blocked senders and then Safe senders
  3. Add office@tcs.k9u7cb0xs2-pxr4krqoq3gn.p.runcloud.link to the list of Safe senders

See also Outlook.com’s help on I didn’t receive an email someone sent me.

How to whitelist an email address with Yahoo! Mail

Sign in to your account at Yahoo! Mail and do the following.

Add the address to your contacts

Add our email address (office@tcs.k9u7cb0xs2-pxr4krqoq3gn.p.runcloud.link) to your Yahoo! Mail Contacts. Yahoo! will usually deliver email from addresses that are in your Contacts.

  1. Create a filter for the address
  2. Mouse over the Settings menu icon and select Settings
  3. Click Filters and then Add
  4. Enter a Filter Name
  5. enter office@tcs.k9u7cb0xs2-pxr4krqoq3gn.p.runcloud.link in the Sender field
  6. Select Inbox as the folder to deliver the email to
  7. Click Save and then click Save again

See also Yahoo! Mail’s help on An email was wrongly filtered as spam.